This questionnaire is being used to determine the quality of service provided by the TVET Council to you our customer. Your feedback is very important to us.



  1. How long have you been using the TVET Council's products and services?


  2. Which products and services from the TVET Council have you accessed and how satisfied are you with them?
  3. Products and Services Very satisfied Satisfied Not satisfied Very dissatisfied N/A (Not Applicable)
    Standards development
    Curricula development
    Training Services
    Assessment/Certification
    Employment and Training Fund
    Centre Support Services
    Prior Learning Assessment Recognition
    Competency Based Training Fund
    Other Services


    If you are not satisfied or very dissatisfied, would you kindly give the reasons?


  4. What else about our services, products, customer service or the TVET Council did not meet your expectations?

  5. What about our services, products, customer service or the TVET Council do you like?

  6. How likely are you to recommend our products and services to others?


  7. In what capacity do you obtain products and/or services from the TVET Council?




  8. Your gender?


  9. What is your occupation?


  10. What is your age range


  11. In your opinion, what is the TVET Council known for?

  12. Do you have any additional comments about the survey or your rating of TVET Council's products and services?